Assuming you have EndNote X7.2 or later, here are the steps to generate the Sync log file. Analyzing the log files we can try to find the error with your EndNote online sync.
This is an overview of our resources and most common support question for EndNote.
If you cannot find your answer here, please fill out our support form and we will help you as soon as possible.
In this article we will show you how you can export your EndNote library and references to an Excel sheet.
The Word 2016 version 16.10 has been released to the production track in February 2018.
If you have the most up to date release of Office 2016 installed, you will have version 16.10 installed.
EndNote X8.2 shall now be fully compatible with Word 16.10 (update Word to version 16.10)
For Word in Swedish, Danish and Turkish.
Good news! Microsoft released Update 16.10 for Word, and it appears from our testing to resolve the issues loading the CWYW tools in certain localizations, including Turkish, Danish and Swedish. If you continue to have problems, please ensure you have updated your MS Office software.
Please let us know if you continue having issues after updating.
Here is a video and a quick guide that shows you how to convert a Reference Manager database to an EndNote library. The videoe and guide also shows you how to convert a Word document with Reference Manager citations and bibliography, to a Word document with EndNote citations and bibliography.
EndNote is disabled in Word based on not signed certificate/untrusted publisher. Here we explain why and what to do.
EndNote and iCloud does not like each other. Here we explain why and what to do.
Depending on the security settings in your organisation you might need to add the certificate for EndNote to your local computer as a trusted publisher. Here we show you how to.